EPG Services Ltd - Electrical, Plumbing & Gas Services

Tel: 0844 3358432
Email: info@epg.services

Gas Services

Gas Services

We appreciate, that no matter how small a job is, it's important to do it right. To prove this, and to give you peace of mind, all our work carries a guarantee on both parts and labour.

Our accredited Gas Safe™ registered installers work with all leading types of boilers and offer a wide range of services for you to choose from:

  • Boiler installations
  • Boiler breakdowns and fault finding
  • Boiler servicing
  • Full central heating installations
  • Energy efficient advice
  • Gas safety inspections (view sample pdf »)
  • Landlord safety certificates
  • Home-buyer inspections

For further information or if you need an estimate please phone on 0844 3358432 or contact us

Boiler repairs

Boilers that are over ten year's old waste a lot of valuable energy.
Whatever the type of boiler your household has, our team of experts can quickly diagnose and repair your boiler using quality components and parts, all work is covered with a parts & labour guarantee.

Boiler servicing

Annual boiler servicing is a wise precaution, EPG Services can ensure that your current system is operating to its peak performance, ensure against Carbon Monoxide leaks and prolonging its lifespan. Regular maintenance can also help prevent against system breakdowns which can prove very expensive to rectify. 

Central heating and repairsCentral heating and repairs

If you have a temperamental heating system, have hot water in the header tank, if it makes unusual noises, you have cold radiators, or need to continually bleed them then our experts can help. It doesn't necessarily mean a whole new system is required, there are many reasons for any central heating system to degrade and we will advise on the best way to get your heating back to its maximum potential quickly.

Gas Safe™ Register

EPG Services takes gas safety seriously. All of our engineers are on the Gas Safe Register and will have their official identity card when you ask to see it.

Gas Safe™ Register is the official gas safety organisation in Great Britain. It replaced CORGI on 1st April 2009. Gas Safe Register is responsible for the registration and regulation of gas engineers. Membership is mandatory for any company or engineer working with gas appliances. If you would like to find out more about Gas Safe Register you can call 0800 408 5500 or visit the Gas Safe Register website.

Can you smell gas?

Feeling ill? Headaches... nausea... dizziness?

Badly fitted and poorly serviced gas boilers, cookers and fires can cause gas leaks, fires, explosions and carbon monoxide poisoning.

In a gas emergency act quickly and take the following safety steps:

  • Get fresh air immediately. Open all doors and windows to ventilate the room
  • Switch off the appliance and do not use it again until it has been checked by a Gas Safe registered engineer
  • Turn off the gas supply at the mains
  • Call the National Gas Emergency number (see below)
  • If you are feeling ill visit your GP or the hospital immediately and tell them that your symptoms may be related to carbon monoxide poisoning
  • Contact a Gas Safe registered engineer to check and fix the appliance.

National Gas Emergency number: 0800 111 999.


At EPG Services your safety is paramount, if any of your appliances show any of the symptoms below you should call EPG Services immediately.


  • Flames appear irregular or yellow
  • Smell of fumes or gas - (turn off gas at the gas meter) Contact Gas Emergency
  • Stains or smoke marks around the appliance
  • Overheating - temperature gauge goes above 80 degrees centigrade
  • Pressure drops rapidly - boiler needs refilling more than once a month
  • Fan whines loudly or screeches
  • Pilot goes out repeatedly
  • Poor hot water
  • Radiators don't all heat up at the same time - possibly a boiler fault, or it is equally possible that the system is unbalanced. refer to central heating


  • Flames appear irregular or yellow -(flame effect fires require particular attention)
  • Smell of fumes or gas - (turn off gas at the gas meter) Contact Gas Emergency
  • Damaged coals or radiants
  • Stains or smoke marks around the fire
  • Failure to ignite on first light
  • Pilot goes out repeatedly or fails to light easily


  • Flames appear irregular or yellow
  • Flames appear to lift off the burner or a roaring sound is heard.
  • Smell of fumes or gas - (turn off gas at the gas meter) Contact Gas Emergency
  • Flame from burner is uncontrollable
  • Stains or smoke marks around the oven door
  • Failure to ignite on first light
  • Pilot goes out repeatedly or fails to light easily

Gas Safety Inspections and Landlord Gas Safety Certificates

EPG Services take gas safety seriously and all of our Gas Safe™ Registered engineers are qualified to undertake gas safety inspections.

In 1996 the government passed a law that requires all landlords, who rent either part or all of a property, to have all household gas appliances and pipes checked every 12 months with a Landlord gas safety certificate to this effect. These must be kept for 2 years

What does a Landlord / Homeowner Gas Safety Inspection include?

  • Check appliance for gas tightness
  • Check standing and working pressures if test points are available
  • Check burner pressure/gas rate against manufacturer’s guidelines
  • Check for satisfactory provision of all necessary ventilation
  • Test flue flow to ensure removal of products of combustion
  • Check satisfactory operation of all the flame failure devices
  • Check for physical stability, presence and effectiveness of stability brackets (where appropriate)
  • Investigate any evidence on unsafe operation and report to the person responsible.

For more information http://www.hse.gov.uk/gas/landlords/safetycheckswho.htm

If you wish to book a gas safety inspection please call 0844 3358432 or contact us

Boiler FAQ's

What is a condensing boiler?

A condensing boiler makes more of the energy it runs on by using heat normally expelled through the flue. By converting over 90% of the fuel used (rather than just 50% in the case of some old boilers), a condensing boiler makes your fuel go further. Therefore, a condensing boiler can help to save you money and reduce your carbon footprint.

What is a combi boiler?

Combi is short for 'combination'. It refers to the way this type of system serves as both a central heating boiler and a hot water heater. That means there's no need for a water storage tank as hot water is provided on demand. As well as saving the space normally taken up by a water tank (in the loft or airing cupboard), a combi boiler saves on hot water costs as well as giving you hot water at mains pressure.

What is a regular boiler?

This typically forms part of a conventional heating system, and is linked to a series of water tanks that feed the boiler and radiators. Storing hot water is key to this system, so unlike a combi, a plentiful supply of hot water is always available. Space in the loft and airing cupboard is required for tanks

What is a system boiler?

Like a regular system, this uses stored hot water. But because the water is pumped from the boiler straight to the radiators and hot water tank, it's a faster, more economical system. What's more, many of the components of the system are built in, making it easier, quicker and more affordable to install.

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EPG Services Ltd
Unit 5-6 Nelrose
Princess Road
M20 2LT
Tel: 0844 3358432
Email: info@epg.services

© EPG Services Ltd 2015. Electrical Plumbing & Gas Services Ltd Incorporated in England number: 5517480.

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